Leadership Case Study 2

Case Study: Managing Conflict in the Clinical Setting
Mrs. Willey is a nurse educator; she oversees a clinical rotation for a group of nursing students. One of the students, Jane, is experiencing conflict with her assigned preceptor, Mary, a seasoned nurse with over 20 years of experience. Jane feels that Mary is overbearing and doesn't give her enough autonomy in patient care tasks. On the other hand, Mary thinks Jane lacks the necessary skills and knowledge to handle specific tasks independently.

What are the different conflict resolution strategies that can be utilized in this situation? Select all that apply.

Mrs. Willey is a nurse educator; she oversees a clinical rotation for a group of nursing students. One of the students, Jane, is experiencing conflict with her assigned preceptor, Mary, a seasoned nurse with over 20 years of experience. Jane feels that Mary is overbearing and doesn't give her enough autonomy in patient care tasks. On the other hand, Mary thinks Jane lacks the necessary skills and knowledge to handle specific tasks independently.
As a nurse educator, how can she support Jane in this situation?

Mrs. Willey is a nurse educator; she oversees a clinical rotation for a group of nursing students. One of the students, Jane, is experiencing conflict with her assigned preceptor, Mary, a seasoned nurse with over 20 years of experience. Jane feels that Mary is overbearing and doesn't give her enough autonomy in patient care tasks. On the other hand, Mary thinks Jane lacks the necessary skills and knowledge to handle specific tasks independently.

How can you address Mary's concerns about Jane's skills and knowledge? First, select three appropriate nursing interventions.

Mrs. Willey is a nurse educator; she oversees a clinical rotation for a group of nursing students. One of the students, Jane, is experiencing conflict with her assigned preceptor, Mary, a seasoned nurse with over 20 years of experience. Jane feels that Mary is overbearing and doesn't give her enough autonomy in patient care tasks. On the other hand, Mary thinks Jane lacks the necessary skills and knowledge to handle specific tasks independently.

What is the role of the nurse educator in promoting effective communication and collaboration between nursing students and preceptors? Select all that apply

Mrs. Willey is a nurse educator; she oversees a clinical rotation for a group of nursing students. One of the students, Jane, is experiencing conflict with her assigned preceptor, Mary, a seasoned nurse with over 20 years of experience. Jane feels that Mary is overbearing and doesn't give her enough autonomy in patient care tasks. On the other hand, Mary thinks Jane lacks the necessary skills and knowledge to handle specific tasks independently.
How can you ensure that Jane and Mary's perspectives are heard and considered?

Mrs. Willey is a nurse educator; she oversees a clinical rotation for a group of nursing students. One of the students, Jane, is experiencing conflict with her assigned preceptor, Mary, a seasoned nurse with over 20 years of experience.
Jane feels that Mary is overbearing and doesn't give her enough autonomy in patient care tasks. On the other hand, Mary thinks Jane lacks the necessary skills and knowledge to handle specific tasks independently.

Based on Mary's thought, complete the following definitions by choosing from the lists of conflict resolution strategies provided.

Accommodating is

While Collaborating is