NGN Management ExamJesus PerezMay 12, 2023 Welcome to your NGN Management Exam 1. Question # 1 MCMAn older patient with early-stage Alzheimer’s disease sustained a hip fracture after falling. He has been discharged and is returning home to live with his wife. He qualifies for home health visits through Medicare. The home health team includes an RN, an LPN, a physical therapist, a social worker, and a home health aide.Which member of the home health team is best to assign or delegate for each intervention? Assess wife’s risk for caregiver stress Assess patient’s strength, balance and movement. Assess the patient’s memory and level of cognitive function Assist wife to organize pill box for routine medications Monitor for safety issues related to changes in behavior or safety risks in the environment Assist the patient in taking a bath Administer prescribed medications Help patient and family to understand Medicare benefits Teach patient how to use a walker and the bathroom handrails Teach patient and wife about memory aids (e.g., post-a-notes) Accompany the patient for short walks in the garden Advise patient and family about community resources Physical therapist Home health aide LPN/LVN LPN/LVN RN RN Social worker RN Physical therapist Social worker Home health aide LPN/LVN 2. Question # 2 MCMThe nurse is aware that the optimal healing environment, a component of the Patient-Centered Care Quality and Safety Education in Nursing (QSEN) competency, is designed to assist the patient in what way? Has enough room for family members Provides for privacy Helps the patient heal themselves Ensures a pleasant hospital experience Promotes effective communication Minimizes environmental noise Supports emotional well-being 3. Question # 3 MCMWhat is the first step nurses should take in integrating evidence-based practice in a nursing unit? Select all that apply Research how other nursing units have implemented evidence-based nursing. Ensure that the evidence is relevant to the specific nursing unit. Evaluate the effectiveness of the evidence to patient care. Determine which clinical problem is to be researched. Collaborate with other healthcare professionals. Conduct a literature review. Identify potential barriers to implementing evidence-based practice. Formulate a clinical question. 4. Question # 4 MCMThe nurse leaders of a large acute care facility have decided to implement shared decision-making in each nursing unit and expect to see what result? Please select your answerImproved retention of nursesMore nurses applying for leadership positionsDecreased nurse-to-patient ratioElimination of medication errors 5. Question # 5 MCMMrs.Johson is a nurse reviewing results for clients who are having antenatal testing. The assessment data from which client warrants prompt notification of the healthcare provider (HCP) and a further care plan? Primigravida, who reports fetal movement six times in 2 hours Multigravida who had a negative oxytocin challenge test Primigravida, whose infant has a biophysical profile of 9 Multigravida whose infant has a moderate variability on a nonstress test Multigravida who had a negative nonstress test Primigravida, whose infant has a biophysical profile of 4 6. Question # 6 MCMWhich statement by a staff nurse indicates the proper use of the CUS communication system? "I know that this procedure has resulted in an error before, but I believe that I can complete it without making any mistakes." "I don't feel comfortable beginning this procedure. An event occurred the last time it was completed." "I think this procedure should become the focus of a study, but I believe it can still be used while it is being reviewed." "All procedures are safe as long as the nurse performing the procedure knows exactly what to do." "I'm Concerned about the potential risks involved in this procedure, and I would like to discuss it further before proceeding." "I'm Unsure about the correct steps involved in this procedure, and I would like to seek guidance before starting." "I'm Scared to perform this procedure due to a previous adverse event, and I would like to report it for further investigation." 7. Question # 7 MCMThe nurse manager works with a staff nurse, Sarah Thompson, who committed a medication error that led to the patient requiring surgery. The nurse manager expects Sarah to experience what type of reaction? Please select your answerTermination of employmentNo noticeable reactionExtreme jokingAvoidance of other staff 8. Question # 8 MCMA registered nurse (RN) is working on a medical-surgical unit, functioning as a team leader for five patients with a licensed practical nurse (LPN) and a certified nurse’s aide (CNA). Which action should not be delegated to the CNA? Select all that apply Positioning the patient for comfort by raising the head of the bed Performing a pain assessment Assisting the patient with transfer from bed to chair Offering the patient fluids Administering a subcutaneous injection Collecting a blood sample for laboratory testing Assisting with wound dressing changes Administering oral medications requiring complex dosage calculations 9. Question # 9 MCMThe staff nurses from an orthopedic surgery unit are dissatisfied with the admission process of a patient following surgery. The nurses stated that there might be four to five admissions within 1 hour as they are discharged from the postanesthesia recovery unit. With many patients arriving simultaneously, the staff cannot give them the comparative assessment they deserve and complete the admission process. The director of nursing suggests that these nurses observe the system that the women’s health unit uses for the multiple admissions that happen simultaneously due to deliveries and female surgeries. What problem-solving technique is the director of nursing using? Please select your answerCritical thinkingShared decision makingDECIDE modelAppreciative inquiry 10. Question # 10 MCMThe nurse admits a preschool-age male client with gastroenteritis to the pediatric floor.Select the orders from each of the categories the nurse anticipates including in the care plan. Each category may have more than one order.Vital signs every 30 minutesClear liquids and advanced diet as toleratedWeights every shiftsOnsansetron IV nowAcetaminophen with codeine orally (PO)250 ml Lactated Ringer's IV fluid bolus nowUrine cultureStool cultureElectrolytesNursing Medications Laboratory 11. Question # 11 MCMThe nurse manager has just been informed that a patient, John Reynolds, received intravenous medication that should have only been administered as an intramuscular injection. As a result, John suffered a respiratory arrest and is being transferred to the intensive care unit. The nurse manager is aware that this type of error is known as: Near miss Error of omission Sentinel event Lapse Adverse event Medication error System failure 12. Question # 12 MCMThe nurse is working in a busy surgical unit. Today, there are several clients scheduled for surgeries. The nurse is responsible for ensuring that pre-operative protocols, including blood glucose level checks, are followed to ensure patient safety.The nurse should review the glucose level of which client(s) going to surgery today. Select all that apply. A client with diabetes mellitus controlled by diet. A client with a high stress response to surgery. A client receiving corticosteroids for the past 3 months. A client with a family history of diabetes receiving dextrose 5% in lactated Ringer’s solution (D5LR) intravenous (IV) fluids. A client who consumes a high-carbohydrate diet. A client who has been fasting for 24 hours prior to surgery. A client with a recent diagnosis of hypothyroidism. A client diagnosed with Cushing's syndrome. A client on beta-blockers for hypertension. 13. Question # 13 MCMA student nurse is on her clinical rotation in a medical-surgical ward. She has been shadowing a registered nurse for the past few weeks and has been gradually given more responsibilities. Today, she's been asked to perform a new procedure on a real patient for the first time. She recalls practicing the procedure in the simulation lab but is unsure about some specifics. Wanting to ensure patient safety and the correct process, she decided to approach her clinical instructor.By asking her clinical instructor a clarifying question regarding the procedure, the student nurse demonstrates which critical thinking attitude? Please select your answerRisk taking.Confidence.Intellectual humility.Curiosity.Independence.Flexibility. 14. Medical Surgical Unit with only beds available in double rooms201A: Client with a white count of 17,000 and elevated temperature201B: available 202A: The elderly client is being discharged to a rehab facility later today202B: Available 203A: Available 203B Confused Client with urinary tract infection204A: Adolescent admitted last night after a motor vehicle accident204B: AvailableQuestion # 14 MCMThe charge nurse is notified that a new postoperative client will be coming to the unit shortly. The exhibit below identifies the beds available. What bed will the nurse hold for the new client? 201B 202B 203A 204B 15. Question # 15 MCMA newly graduated nurse has just joined a fast-paced surgical unit. On her first day, she is paired with an experienced nurse for orientation. While touring the unit, the experienced nurse emphasizes the importance of familiarizing oneself with the hospital's policies and procedures. The new nurse, eager but anxious, inquires why adherence to these guidelines is so crucial.Which statement made by the experienced nurse best reinforces the importance of complying with the organization’s policies and procedures? “Always refer to the policies and procedures as a reminder for how to do whatever task you are assigned.” “If there is a legal question about a practice issue, the policies and procedures serve as the standard of care.” “The policies and procedures are a recipe for success to make sure we all do things the same way.” “Administration develops the policies and procedures for us so that we are providing cost-effective care.” “Adherence to the policies ensures patient safety and reduces the chance of errors.” “Reviewing the policies frequently will help you in your board exams and further studies.” “Our unit’s reputation is built on consistent and quality care, which is based on following these policies.” 16. Question # 16 MCMInstructions: Complete the sentences by choosing the most probable option for the missing information that corresponds with the same numbered list of options provided.In nursing care for elderly patients, especially those with Alzheimer's disease, delegator-related barriers can significantly affect the quality of care. One of the primary delegator barriers is(are) the in assigning responsibilities. The nurse must be clear about the tasks they're delegating, especially since Alzheimer's patients require consistent, specialized care. Furthermore, the delegator might harbor doubts about the competence or training of the delegatee in handling Alzheimer's patients, leading to hesitancy in assigning critical tasks. This hesitancy can disrupt Additionally, there may be a lack of understanding or communication about the specific needs and preferences of the patient. A 72-year-old with Alzheimer's might have particular routines or triggers, and any oversight due to poor delegation can result in episodes of for the patient. Effective delegation, therefore, is crucial in ensuring seamless, patient-centered care for those with Alzheimer's disease. 17. Question # 17 MCMThe nurse manager is making rounds on her unit, keenly observing the day-to-day operations, staff interactions, and overall environment. As she navigates through different areas, she witnesses a series of events involving various staff members. Given her role, she understands the importance of ensuring a safe, respectful, and efficient working environment.Which situation, if observed, would warrant immediate action by the nurse manager? Staff nurse asks for additional clarification from the physician related to a written order. Unit secretary asks the nurses to answer the unit phone when she is busy. Unit secretary draws caricature images of nursing staff with sarcastic comments. Two nurses who work days are switching their days for the last 2 weeks of the schedule. A nurse takes a short break without informing her colleagues. A nurse uses her personal phone while attending to a non-critical patient. A patient's family member shares a concern about delayed medication. 18. Question # 18 MCMEmma, a 68-year-old woman with chronic obstructive pulmonary disease (COPD), has been hospitalized for an exacerbation. After a week of treatment, her condition has stabilized, and she is ready for discharge. The nurse is preparing Emma for her transition from the hospital to her home setting and aims to ensure that she is well-equipped to manage her condition at home.Which of the following actions should the nurse prioritize or not when providing Emma with information on discharge procedures to her home setting?PrioritizeNo prioritize.Informing Emma about the importance of medication adherence and potential side effects. Showing Emma a video on general wellness and health promotion. Recommending that Emma rearranges her living room furniture. Providing Emma with a list of local support groups for COPD patients. Advising Emma to cut down on all physical activities to minimize COPD symptoms. Demonstrating the correct use of inhalers and any other respiratory devices prescribed. Giving Emma a generic brochure on hospital discharge procedures. Ensuring Emma understands the signs of COPD exacerbation and when to seek medical help. 19. Question # 19 MCMThe nurse manager in a not-for-profit healthcare facility is aware of what issues may arise due to the funding for this type of organization. Please select your answerThe care provided to patients is of lower quality than the care given in for-profit health-care organizations.There is a possibility that staff must be reduced because of decreased available funds.The health-care organization will move all inpatient to outpatient care.If available funds are reduced, managers will be let go and each unit will run itself. 20. Question # 20 MCMA nurse manager on a busy medical-surgical unit has been informed about ongoing conflicts between some patients and nursing staff. As the nurse manager reviews the feedback forms, several concerns come to light.Which of the following situations described in the feedback forms requires immediate intervention by the nurse manager to manage conflicts? A nurse was observed to raise her voice when a patient repeatedly refused medication. A patient's family complained that visiting hours are too restrictive. A staff nurse requested a more flexible schedule to pursue higher education. A patient mentioned the meals served are not to his personal taste. A patient complained about the noise from the construction site next to the hospital. Two staff nurses have a disagreement on which TV show to watch in the break room. A nurse was seen rolling her eyes when a patient asked the same question multiple times. A patient reported feeling rushed during the admission process. 21. Question # 21 MCMThe postanesthesia care unit (PACU) nurse reports to the unit nurse at the bedside of a patient who just had surgery for a total hip replacement. Approximately 20 minutes after the patient’s admission to the unit, the patient experienced a period of respiratory depression that was later attributed to medication received in the PACU. What error during the nurse-to-nurse handover may have contributed to this patient’s problem? Please select your answerThe PACU nurse gave a report while helping transfer the patient into bed.The PACU nurse arrived with the patient 15 minutes later.The unit nurse was unavailable for the nurse-to-nurse handover 5 minutes after the PACU nurse arrived.The unit nurse was familiar with the patient from previous hospitalizations. 22. Question # 22 MCMA newly hired nurse on a pediatric unit is struggling to manage her tasks efficiently within her shift. The charge nurse decides to observe and advise her on prioritizing and managing her tasks.Which of the following actions by the new nurse indicates the most ineffective use of time management? Reviewing patient charts at the beginning of the shift. Answering phone calls related to her patients while administering medications. Grouping tasks for patients in the same room. Taking a short break after finishing a major task. Asking for help when faced with unfamiliar equipment. Attending scheduled team meetings. Documenting care immediately after providing it. Preparing medications for multiple patients at once. 23. Question # 23 MCMOn a cardiac telemetry unit, a newly admitted patient with a history of atrial fibrillation requires urgent medication. The attending physician gives an oral order for the medication, and the nurse needs to verify and implement it.Which of the following steps should the nurse prioritize when receiving an oral order for urgent medication? Administer the medication. Ask the physician to repeat the order for clarity. Document the administration of the medication. Check the patient's allergies. Seek a second nurse to listen to the order. Confirm the dose with a pharmacist. Clarify the rationale for the medication with the physician. Double-check the patient's identification before administration. 24. Question # 24 MCMChoose the most likely options for the information missing from the statements below by selecting from the lists of options provided.The nurse is working with an AP to provide care for a bedridden patient. The patient is unable to move or turn in bed without assistance.The nurse may delegate the AP to and the patient every 25. Question # 25 MCMThe nurse manager in a for-profit healthcare facility explains to a new staff nurse that the profits from care are used in what capacity? Please select your answerPay for a new magnetic resonance imaging (MRI) machineIncrease the pay for all staff membersProvide for extra services for patientsGive bonuses to executives of the facility 26. Question # 26 MCMThe nurse manager is preparing to institute SBAR for interprofessional communication. The nurse manager has based this decision on what benefits of this tool. Select all that apply. Assertive dialogue between professionals Most essential information delivery Safer delivery of patient care Decreased continuity of patient care Increased time spent in interprofessional communication Enhanced interdisciplinary collaboration Improved patient outcomes 27. Question # 27 MCMThe nurse is conducting pre-operative assessments on a group of clients scheduled for surgeries later in the day. Among the various assessments, determining the risk for latex allergies is critical to avoid potential complications during and after the surgical procedure.Which two client has the greatest risk for latex allergies? Select all that apply A woman who is admitted for their seventh surgery. A man who works as a sales clerk. A man with well-controlled type 2 diabetes. A woman who is having laser surgery. A child with spina bifida. A woman with a known banana allergy. A man who has a history of eczema. A woman who frequently visits a nail salon. A man who works in construction. 28. Question # 28 MCMDuring a unit meeting, the topic of patient rights and responsibilities is raised after an incident report highlighted some misunderstandings. The unit manager decides to address the issue.Which of the following actions by the unit manager best ensures staff understand patient rights and responsibilities? Please select your answerSharing the incident report with all staff.Asking staff to read the hospital's policy manual.Organizing a mandatory workshop on patient rights and responsibilities.Placing posters about patient rights in the staff break room.Discussing the importance of patient rights during morning huddles.Encouraging staff to attend a related conference off-site. 29. Question # 29 MCMAn elderly patient with a history of hypertension and diabetes presents with new symptoms suggestive of a neurological issue. The primary care nurse realizes that a referral may be necessary.Which of the following actions is most appropriate for the primary care nurse concerned about the patient's new neurological symptoms? Direct the patient to the nearest emergency room. Advise the patient to rest and monitor symptoms. Immediately consult with a neurologist without any orders. Obtain vital signs and a detailed history of the symptoms. Recommend over-the-counter pain medications. Obtain an order from the primary care physician for a neurology consult. Advise the patient to book a routine follow-up in 6 months. Refer the patient to a nutritionist to discuss diet. 30. Question # 30 MCMThe nurse manager uses the Principles of Collaborative Relationships: Effective Communication by the American Nurses Association (ANA) to improve communication in the nursing unit and knows that these principles require the staff nurses to use what communication practices? Select all that apply. Speak to multiple persons about the issue. Use active listening techniques. Keep the environment closed and private. Ensure accuracy in the information transmitted. Know the purpose of the message transmitted. Utilize non-verbal communication effectively. Practice empathy and understanding. 1 out of 30